Subscribe to this Topic's RSS Feed; Mark Topic as New; Mark Topic as Read;. This means, regardless of the filter level or time-based filter you've turned on, you'll always benefit from SafeSearch. Select “ Kill Switch . BT Mobile uses BT mobile parental controls What levels of protection are available? BT Mobile gives you three levels of content restriction: Strict: blocks content only suitable for the over-12s; Light: blocks content only suitable for adults; Off: allows everything; We can't guarantee that BT. To do this, you need to access your router’s administrative options. Three predefined filter levels (strict, moderate and light) Personalise your own filter levels. yes it is linked to correct account. If you’re a BT customer or thinking of becoming one and you have our at home who you want the spare from internet nasties, you’ll need to read up on how to use all are an filters and controls available to them as one parent. 225+ live channels. The account holder can choose one of our pre-defined filter levels – strict, moderate or light – or they can personalise their filter level by choosing which of the categories they. Activation will take place automatically and households are automatically placed on the Light filter, although this can be changed. All forum topics. I informed BT over a month ago that my broadband parental controls wouldn't activate and the situation is still the same now even though BT have phoned me saying they're trying to sort the problem. 1. I can set and block anything and it still lets me view the websites. They can not be set to work on an individual device basis. It’s managed through your online account, although you can also see network activity using the BT app. stream as much as you like. BT Broadband Plans Summary. Tap Settings Family Parental controls. Here's how: Log in to My BT with your BT ID Scroll down to the 'My Extras' section and click Personalise your settings in the 'Parental Controls' panel Slide the button to ‘Off’ in the BT Parental Controls section and your BT Parental Controls will be switched off To turn them back on slide the. Hi @Billiebongo, Thank you for posting. 0 Ratings. Here's how: Log in to My BT with your BT ID Scroll down to the 'My Extras' section and click Personalise your settings in the 'Parental Controls' panel Slide the button to ‘Off’ in the BT Parental Controls section and your. Check Full Fibre availability. BT has announced the launch of a new internet filter designed to protect children online. If you have the Account holder status if you follow the steps on - How to set up Parental Controls you'll find all the steps you need to. BT Web Protect is free to all BT Broadband customers. Just to let the community know there was a data integrity issue with the MyBT account which meant the manage tabs were not displaying. com (and xbox live) were blocked on 'Light' 2) sometimes websites were blocked because of 'homework' even after I had removed all times, reset them, changed them to 2am-3am 3) Twitter was blocke. These messages may appear on any device connecting to your BT Hub. What's more, BT throws in a few broadband extras for free. Thus, I did so and resultantly, I then enabled my parental controls to manage the settings, it said to wait as in the next 24 hours it would enable. Tap Done. It will also keep nearly all parental controls on so kids are safe ish to search. Subscribe to this Topic's RSS Feed; Mark Topic as New;Parental Lock. Most Popular Reviews. Hi @MatrixProfessor the Parental controls are applied on the network and not the device so the block will apply to everything on your broadband connection. 1 does not work with Access Control- I have also tried accesssing router via browser and Advanced Setting>Access Control I have no method of controlling devices it says "Access controls are now managed using the app. Maybe something to do with previous homeowners BT internet account? Tried speaking to someone at BT last week. 3. All devices at home using BT broadband or any of the five. You can contact the NSPCC Helpline by calling 0808 800 5000 [email protected]. Hello BT. You will then see a page telling you that BT are activating your Parental Controls. 5. YouView from BT; BT Sport on TV, Online player or App;. 10-02-2023 21:23 - edited 10-02-2023 21:24. It goes up to 25x faster than our standard fibre. Parental Controls OptionsBT parental controls. Slide the button to Off position in the BT Parental Controls section to turn off the BT Parental Controls. Scroll to Parental Controls. Broadband running over 300. 3. Hi, I am new to forums but thought I would give it a go as I am now getting desperate for a resolution. Free P&P and no upfront costs. If you're the parent or guardian on your device and want to prevent another family member from changing your settings, tap Use Screen Time Passcode to create a passcode, then re-enter the. BT Smart hub 2 parental controls. I have activated the option but its not blocking anything. Once activated, the filters will be live on the network within two hours. BT parent controls and web protect are enabled. BT Broadband . You’ll get our best-ever TV box. Before upgrading, using the 'old' BT Smart Hub the Parental Controls worked fine. What are parental controls ? You can control what content you access via BT's Parental Controls. Full fibre broadband delivers much faster speeds that are more reliable than copper networks, meaning that you can receive much faster download and upload speeds with Fibrus full fibre broadband. I've had an. The controls will automatically be set to "on" for new users. Each. Hi @337allan. It works by looking at the main purpose of the site. We're using Fibre Halo 2. The key features of BT Parental Controls: Protects all devices (computers, laptops, tablets, iPads, handheld devices, smartphones) that connect to your home. 2. Fix a problem with BT TV. Re: Parental controls. Browse . For example, if controls are on and WhatsApp is in the allowed website list, WhatsApp works. At the time then the only way to do this was to use a 3rd party router (Billion) and link this to OpenDNS. 1. To protect parental controls, create a PIN that your child doesn't know. Ok i have read through some posts about parental control but when i log into my bt i cannot see the manage my extras anywhere in mt bt are. ADSL/Copper broadband; BT Fibre broadband; Broadband Extras & Apps from BT; Home setup, Wi-Fi & network discussions;. 1. Logging into a My BT account with a BT ID. Re: Replace homehub 6 - better parental controls. 1. The new Wi-Fi Controls, which can be managed via the MyBT app or via the account settings on a browser, come as standard, for free, on the Smart Hub 2 and give parents or guardians greater control. It worked for my set up anyway. Community; Community; Announcements. We run our business from home on BT business FTTP. When you set up your BT Hub for the first time, wireless is automatically switched on. You can keep tabs on your bills and usage, manage your parental controls, get great offers and much more. YouView from BT; BT Sport on TV, Online player or App; TV Content including BT Sport; Home phone & Mobile. Add an eligible SIM to get 30% discount or 10% on a phone or tablet. You can select Parental Control on specified channels /programs via your set top box. More options. KelvinClose. BT Broadband can help protect your children against the risk of accessing inappropriate websites. org BT Broadband Controls & Settings guide BT Parental Controls allows you to restrict certain types of websites on all devices connected to the BT Smart Hub and when connected to a UK BT Wi-Fi hotspot using a BT ID. Save over £100 a year on top-rated broadband. View all. How do I enable or disable SSID broadcast? How do I enable or disable my Hub's firewall?You can block inappropriate content, set daily limits for the total time spent online, and restrict internet access to certain times of the day. BT. Activate parent controls within BT it says to come back in two hours. It’s easy to manage your account online with My BT. Find out more about protecting children online. Thanks. 168. BT refers to its FTTC packages as 'Fibre Essential' and 'Fibre 2'. Then click 'Setup BT Parental Controls' Cyaose your kids can online 4. The Account Holder needs to set up and maintain this service. You’ll be asked if you want to Activate Parental Controls, select OK. To get the actual xbox console working with xbox live I had to change the DNS settings in the console to google DNS settings in the console settings. Sky’s Full Fibre Broadband is a game changer. The BT Parental Controls are either on or off for your broadband connection and all the devices that connect through that. New. Only BT Complete Wi-Fi gives you reliable wi-fi in every room or £100 money-back guarantee. Using BT Content Controls. We'll provide you with one Wi-Fi disc to extend your wi-fi connection. We deliver our Fibrefast Full Fibre Broadband directly to your door. BT Parental Controls helps to protect your family from accessing unsuitable sites providing you both control and flexibility while online. Buy TNT Sports Box Office or Sky Sport Box Office events on BT TV; Authorise purchases from BT Player internet matters. any ideas how to stop this and block access from all devices including mobiles. If you run into difficulties or have a question about BT’s products and services, join our community and. Governors and trustees. Adult material is available despite being blocked in the filters. @techydoodle . You can change it at any time. Choose what your kids can see online and set limits for their online time with easy-to-use wi-fi controls. Our Report Abuse online form is also available 24/7 . Choose what your kids can see online and set limits for their online time with easy-to-use wi-fi controls. Welcome to the Community and thanks for your post! I'm sorry for the problems you're having with Parental Controls. Clicking on "Manage BT Parental Controls". ASUS Instant Guard gives you one-click secure internet access via the ZenWiFi XT9 mesh router from anywhere in the world, thanks to its encrypted. BT Parental Controls help keep your children safe online. Select Control wi-fi access for your devices to manage your screen time online . Just as Virgin offers online protection for its broadband customers, it also enables parents to control what their children can see on TV. Features of BT Parental Controls BT Parental Controls assess each site that is accessed on your home connection. I believe it is blocking, but how do I know? Many thanks. We’ll give you a switching date – usually within two weeks, unless you choose a later date. Whether your child uses Apple, Android or other devices, it’s important to consider the available parental controls and setting available. Try this method instead click manage on Your products then manage on the Broadband scroll down to the Parental controls section and click switch on. Stay in control of what your family can access online by setting filters for inappropriate content. Go to solution. YouView from BT; BT Sport on TV, Online player or App; TV Content including BT Sport; Home phone & Mobile. BT is not responsible for any of the site categorisations – this is done by our 3rd party specialist vendor. Select “Settings” and press “OK” button”. The 4 big internet providers in the UK – BT, Sky, TalkTalk and Virgin Media – provide their customers with free parental controls which can be activated at any time. hi i have watched the tutorials and i do not have any of the manage buttons to set up my broadbandBT Fibre broadband; Broadband Extras & Apps from BT; Home setup, Wi-Fi & network discussions; BT Devices; BT TV. More options. It will be blocked if the application requires access to the internet and the URL that the App uses is within the gaming category list. I have tried all the troubleshooting, making sure the DNS (Protocol V4 & V6) are both set to auto on all devices, checked I. BT Home Hub 4 and. 3. Solved: Hello All Hope someone can help with a solution to this. Just log in to. If you have tried them and they don't work you may find that you have to uninstall BT Virus Protect in its entirety in order to remove its add on family protection. Bills &. com & Community;. I have turn the controls off in MyBT but the change doesn't seem to be kicking in. All delivered by a dedicated line direct to your home. Controls & Settings guide. org BT Broadband Controls & Settings guide BT Parental Controls allows you to restrict certain types of websites on all devices connected to the BT Smart Hub and when connected to a UK BT Wi-Fi hotspot using a BT ID. 1. For example, if controls are on and WhatsApp is in the allowed website list, WhatsApp works. Remove the toggle switch for Parental Controls. Solved: Do the BT Broadband Parental Control Settings Carry Over to the BT Hot-Spots? If not, can Parental Settings or Controls be applied to BTHi I set up my hub to switch off for 2 hours. com & Community; Broadband. But on the PCs I have changed the DNS settings to family shield with openDNS. However, if you prefer a permanent removal of the filters, follow the steps below. Bt Parental Controls Email Notification. Remember that parental control settings are only one part of online safety. It should be back, better than ever, in a short while. which gives you full access to the internet, the Moderate setting. I need a few details to please check your inbox for my message and drop me a reply. Each time I click Activate Parental controls or switch on web protect it advises that it can take up to 2 hours. Get unlimited internet access at any of our. @Robko68 I'm sorry that didn't work for you, I tested it on my own MyBT account before posting and got to it on the Your security tab. Restricting Wireless Access - BT Smart Hub - YouTube. The Nintendo Switch Parental Controls app helps parents keep a very close watch on their children’s gaming time via their phone or other smart device. I appreciate the time you have taken on live chat trying to get this sorted out. By using Broadband Backup, your BT Mobile parental controls will apply. 0 Ratings. Full Fibre. Log in to hotspots using your BT ID. Some VPN providers, like NordVPN,. i have set-up parental controls to block social media and this works fine on my laptop (win 10 and chrome), however my sons tablet (amazon fire) just ignores restrictions and goes straight to facebook, messenger ect ect. Switching off BT parental controls or changing to a public DNS server (So no BT controls) fixes the problem. And as a BT Broadband customer exclusive we’re also throwing in an extra 30% off your airtime and double data! Buy now. Use Parental Control Features on Your Devices. Blazing speeds and huge network of over 5,000 servers. Month 4 from £32. If you would like to view this content please Allow Cookies Cookie SettingsAsk the BT Community. The parental control option is activated but does not work. Reply. Because people can access the internet through a supplied PC and personal devices (phones, tablets, laptops) coonnected over WiFi we want to control access to websites. It’s like the controls setting is off, but the controls are still active. Got a question about your BT Business broadband, BT Wi-fi, hubs or routers? Our Help & Support team have all of the answers right here. Turn on Parental controls. signing up for another 24 months). 99 to £60 a month. BT Parental Controls is the type of comprehensive control system we'd expect from the UK's leading broadband provider and restrictions can be applied across the following categories:Here is how to complete your BT Home Hub's "Smart Setup" network wizard, and then turn off BT parental controls on your DroidBOX. When you're logged into your BTID, click on "your security" as shown here: Once you click on "Your security", you should see the option to activate BT Parental Controls:Parental control and payment PINs Take control over what your kids stumble across (and rent!) by setting up parental controls About your PINs There are two PINs: one for parental controls and one for payments. Plusnet – 192. The best part though, all of these work on Mac, PC, Android and iOS. Barry Collins reveals how kids beat the broadband providers’ safeguards. Log in to My Sky using a computer or the My Sky app. We have a BT Youview Box. My parental controls have not been working for the past 3+ months, ever since I requested an upgrade to Full Fibre. It’s a powerful system, but that doesn’t mean a. test sites are blocked on PC, but access is allowed via mobile devices. 0:37. Activate the Manage BT Parental Controls option. Tap Turn on Screen Time, then tap it again. If controls are on (with light settings) i still cannot access gaming or social media sites unless I add them to the allowed list. 2. To do that, follow the steps below: Download and open the Orbi app on your phone and tap ‘’Parental Controls. Parental Controls not working. 0 Ratings. Hi, I wanted to change my BT parental controls filter but, in order to do this I needed to delete all my settings. Welcome to the Community and thanks for your post! I'm sorry for the problems you're having managing your Parental Controls. You have had too many unsuccessful attempts to login. BT Parental Controls. There's help for TV box, remote control, channel or picture, the BT TV app and recording or sound problems. Parental controls are still blocking some Xbox online games and mobile apps even when the parental controls have been switched off. Home phone including Digital Voice. Learn more about the ways BT keeps your details secure. BT Parental Controls is free to BT Broadband customers. Because people can access the internet through a supplied PC and personal devices (phones, tablets, laptops) coonnected over WiFi we want to control access to. I've got a problem with BT Parental Controls. For BT Parental Controls we’re introducing SafeSearch and making it part of the product. Choose how to filter or restrict access. However it occurred to me that possibly the reason why they don't work might have something to do with. The parental controls set for your Broadband Backup may be different to those on your normal hub. Hi kimb1, BT Whole Home Wifi Mini system does not support scheduling (blocking certain devices from using the internet as specified times). Parental Controls Not Working. To manage your settings, you need to log on to your BT. There's 'manage service' but that doesn't get. BT offers a comprehensive packaged is online. So initially i had a BT hub 2 and two discs which were working without issue, absolutely flawlessly out of the box - apart from parental controls were not working. BT parental controls. Setting Parental Controls through your internet service provider can be the easiest way to manage what your children can access across all your devices and. After many recent conectivity issues with my FTTP which have been resolved I went to add the parental controls to my account to protect my mentally disabled son who uses the internet/WWW as his once source of enjoyment but he needs protecting a little bit. BT launched their free network-level parental controls in late 2013 and we took a closer look at what it offers here. Parental Control. I have been having this problem activating parental control on BT for a while. All our BT. 1 Kudo. . what do I need to do to fix. Use your parental control PIN to control access to programmes with an age rating. Watch the video to get quick tips on how to manage parental controls on Plusnet broadband. The best wireless router for most people: Asus RT-AX82U. 168. Alongside that, parental controls and device-level Wi-Fi controls are available. Trend Micro includes malware protection, a password manager, a VPN, a secure browser, dark web monitoring and parental controls. Annual price changes and terms apply. If you only watch shows on demand, and you do not have children, you can simply. Sky Broadband Shield. There should already be a user account for the owner of the phone and one for a Guest. BT Parental Control Options. As is the case with mobile devices, factory resets on the Amazon Fire TV Stick remove any pre-established parental controls. New. Solved: Hi everyone, I'm looking for help with parental controls, im not able to find them any help would be appreciated. on 20-04-2023 16h39 - last edited on 20-04-2023 16h45 by DavidM. We've always had file sharing blocked in the past so has something changed at BT? I would prefer to block FS again and just. Subscribe to this Topic's RSS Feed; Mark Topic as New; Mark Topic as Read;Parental controls not blocking as expected. . . Due to an increase in demand across our service, our voice Helpline is currently available 10am–8pm Monday to Friday. Hi I've got an annoying problem. I spent 3 hours with a BT advisor trying different solutions 5 days ago. Blocking websites, filtering content, imposing time limits, seeing what my children are looking at online: If you’re looking for a more well-rounded security measure, third-party parental controls such as Bark and NetNanny will give you so much more control over your child’s devices over the likes of BT Broadband parental controls for. With Covid-19 requiring all the schools to be closed, our kids are now doing their schoolwork from home, via the business hub. Choice of add-ons (BT Sport, Rakuten TV. They usually come with several features to reduce the risk of children discovering potentially harmful content. Revealed: 7 in 10 teens want parents to set filters to protect them online. Browse . Connect to your BT broadband hub over wi-fi or use the 1. (is any other router support this feature ? I have a Fibre 250 with BT Halo 3 ) My Issue is : I am unable to set up parental control timing. Before upgrading, using the 'old' BT Smart Hub the Parental Controls worked fine. Reply. Watch the video to get quick tips on how to manage parental controls on BT Broadband. These filters will also apply if you use your BT ID to log in to BT Wi-fi. Sky Broadband Shield is a set of tools designed to help make the internet a safer place for your whole family at no extra cost: Includes advanced protection that helps to prevent you accessing viruses, phishing or malware-infected sites. BT Broadband Unlimited BT's most affordable broadband - its ADSL option - gives average speeds of 10Mbps. Buy the Google Nest Wi-Fi Router here. Parental control is not working. The video guides are available on UKSIC’s site here. Customer Service: Ensuring your broadband provider has good customer service means if you experience any issues you’ll be in safe hands. However, he has discovered a hack, where he can create a duplicate of his ip address and connect to the wi-fi. Once turned on, you’re given an option of what categories of harmful content you’d like to block. 254 into the address bar. BT Security is the place to come for support with passwords and advice on staying safe online. Or to get online even faster, download our BT Wi-Fi app and it'll connect you to a. Broadband, mobile and WiFi providers offer filters to limit the inappropriate content a child might see. With fibre all the way to your home, no copper cables. They can not be set to work on an individual device basis. Of the all the many broadband deals out there right now, this new feature certainly helps BT's appeal. internet matters. BT and other internet providers have made a commitment to the government to ask all of our customers to decide whether they want BT Parental Controls. I decided to change this back. The KidSafe setting applies to all devices in the house, so you may want to switch them off when the kids have gone to bed. I think we'll need to get our parental controls team to check this over for you, I'll send a private message in a moment so you can get in touch with the moderation team. Our commitment to the government is to continue to ask until you decide whether or not you want the service. It is well worth it. 24 month contract. Parental controls are provided as a part of TalkTalk HomeSafe by switching on the KidSafe feature. The user’s current restriction level is shown at the top of the Parental Controls screen. It is simple to toggle parental controls on Sky Broadband. Residential care settings. Sorry, but we are doing some maintenance on the site at the moment. Find the best router for coverage across major providers like BT, Virgin Media, Sky and others. Here's how it's done: 1. You can keep tabs on your bills and usage, manage your parental controls, get great offers and much more. Open a search engine of your choosing. BT Broadband Parental Controls and Safety Settings | Internet Matters. Ideally I'd like to have the controls on and this site still accessible like it was last week. 1. Virgin Media Web Safe comes as standard on all Virgin Media broadband packages. BT is not responsible for any of the site categorisations – this is done by our 3rd party specialist vendor. Today BT launched their add Parental Controls service, the latest ISP to rolled out network level search following the Government’s push this summer. Two-thirds of children think parental controls are a ‘good idea’ and help protect them from. The default PIN is 1234. Bear in mind, you may have issues with the Netgear, if you have BT TV. You can completely personalise it to your family's needs. Bills &. Press Home, Settings, Parental Controls, you can make certain changes but you can't turn it off completely because it's an Ofcom requirement for control before 9pm. Home phone including Digital Voice; BT. It helps to protect young people from adult content. New Full Fibre’s something different. Broadband Extras & Apps from BT / Parental Controls Blocking Websites & Unable to Tu. I have reset the hub, reset the level of control, tried blocking individual sites, and checked on multiple devices, but there is absolutely no restriction. Beginner. Protects all devices (computers, laptops, tablets, iPads, mobile devices. New. With our Keep Connected Promise for Halo customers, we'll get you back online quickly if your broadband stops working. When I access the Tesco Groceries website some of the pictures of products on some pages fail to download and updating the shopping basket is difficult. Date of experience: 09 November 2023Here are some handy step-by-step guides for some of the main UK internet providers on activating parental controls. You can however restrict the times the individual laptops can access the internet by using the Access controls feature on your Hub. None of this has resolved this issue. Have you tried using your BTID and password or which ever username and password that you used when setting up BT Parental Controls. Since I received this, I have had problems setting up parental controls for one of my daughter's laptop. ADSL/Copper broadband; BT Fibre broadband; Broadband Extras & Apps from BT; Home setup, Wi-Fi & network discussions; BT Devices; BT TV. The times that you want the BT Parental Controls on or off can be set as per the following link. Your payment PIN can be used to. Solved: I can not get my parental controls to work it keeps saying try again in 15 minutes. It works by looking at the main purpose of the site. All forum. 1. Parental controls. By phone: call 1818 from the EE device you want to remove or apply parental controls to.